All Systems Operational

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Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Uptime over the past 90 days. View historical uptime.
Faster Payment Service Operational
90 days ago
100.0 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
99.94 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
99.89 % uptime
Today
Modulr Customer Portal Operational
90 days ago
99.93 % uptime
Today
Modulr API Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) ? Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations ? Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
99.99 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SEPA Instant Payment Maintenance Nov 22, 2025 04:00-04:30 GMT

Due to maintenance being completed by our SEPA payments processor, our SEPA Instant Payment service will be offline for a period of 30mins between 4:00AM and 4:30AM on 22/11/2025. During this time, payments may take longer than expected to be processed and in some cases may fail. Avoid taking any action until the payment has reached it's final status.
Posted on Nov 10, 2025 - 15:12 GMT
Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Cloudflare Service Disruption (Payment Processing Delays & Website Access Issues)
Resolved - We have taken remediation action and can confirm that both SEPA and FPS payment services and portal access are operational.

Please accept our apologies for any inconvenience caused.

If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com. Thank you for your patience and understanding.
Nov 18, 19:19 GMT
Update - We are still working on carrying out the remediation steps, however, most of the payments should now be reflecting correctly. No new payments should be affected by the incident.

We will keep you up-to-date via this page once the remediation has been fully carried out.

Thank you for your continued patience and again, please accept our apologies for any inconvenience caused!

If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Nov 18, 17:58 GMT
Monitoring - Cloudflare has notified us that they have implemented a fix and that the incident should now be resolved.

We are currently remediating the affected payments and will give an update here once the remediation steps have been carried out.

Portal login for Sage and BrightPay users should now work as expected.

Thank you for your continued patience and again, please accept our apologies for any inconvenience caused!

If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Nov 18, 15:51 GMT
Update - We are currently experiencing a service disruption impacting inbound and outbound SEPA Instant and SEPA Credit payment processing, as well as access to our portal. We have also identified a number of inbound and outbound FPS payments impacted.

The issue stems from an external problem with one of our third-party providers, Cloudflare, which is currently facing a service outage.

Our team is actively monitoring the situation and will share further updates as soon as they become available.
Payments affected by this incident will remain in a pending status until the issue is resolved.
Portal access should only be impacted for Sage and BrightPay customers.

Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Nov 18, 14:47 GMT
Investigating - We are currently experiencing a service disruption impacting inbound and outbound SEPA Instant and SEPA Credit payment processing, as well as access to our portal.

The issue stems from an external problem with one of our third-party providers, Cloudflare, which is currently facing a service outage.
Our team is actively monitoring the situation and will share further updates as soon as they become available.

Payments affected by this incident will remain in a pending status until the issue is resolved.
Portal access should only be impacted for Sage and BrightPay customers.

Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com
Nov 18, 13:24 GMT
Nov 17, 2025

No incidents reported.

Nov 16, 2025
Outbound GBP payments to Barclays temporarily failing due to Barclays maintenance
Resolved - The Barclays maintenance issue has now been resolved, and payments made to Barclays accounts after 7 AM this morning are processing successfully.

However, please note that payments impacted during the maintenance window have unfortunately failed and will need to be reattempted.

If you encounter any issues or have any questions, please reach out to our support team at support@modulrfinance.com.
Nov 16, 12:46 GMT
Update - The Barclays maintenance should now be resolved, and payments made to Barclays accounts past 7 AM this morning should go through successfully.

We are still monitoring the impact from our end and will share more detailed information on this as soon as it is available.

If you encounter any issues or have any further questions, please reach out to our support team at support@modulrfinance.com.
Nov 16, 07:18 GMT
Monitoring - Barclays is currently undergoing maintenance which is affecting all GBP payments sent to Barclays.
The maintenance started at 11:30 PM on 15/11/2025 and is predicted to finish at 7:00 AM on 16/11/2025.

All outbound payments made to Barclays between the above timeframe will fail with a "Rejected by Gateway" message.

We are monitoring impact from Modulr's side and will have more information on this past Barclay's maintenance window closing at 7 AM later on today.

For more information on the maintenance, please visit their status page here: https://status.uk.barclays/

Outbound payments made to other banks are not affected by the above.

If you encounter any issues or have any further questions, please reach out to our support team at support@modulrfinance.com.
Nov 16, 03:04 GMT
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

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