All Systems Operational

About This Site

Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Faster Payment Service Operational
90 days ago
100.0 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
99.94 % uptime
Today
Modulr Customer Portal Operational
90 days ago
100.0 % uptime
Today
Modulr API Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) ? Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations ? Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Card Service Maintenance Jun 22, 2025 01:00-03:00 BST

On Sunday the 22nd of June between 01:00 and 03:00 GMT(UK time) our card processing partner will be completing essential maintenance, which may result in intermittent unavailability of our card services during this time. Please note this maintenance period impacts our Card Service only - all other payment services (e.g. Faster Payments) will operate normally.

During this period you may experience intermittent card creation, authorisation and card management failures. Where failures are experienced our API will return the appropriate failure codes in our responses to the requests you make.

For any questions related to this outage, please contact us: support@modulrfinance.com

Posted on May 13, 2025 - 12:27 BST
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025
Completed - The scheduled maintenance has been completed.
Jun 7, 07:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 07:00 BST
Scheduled - Our banking partner for SEPA payments has notified us of a planned maintenance window scheduled for Saturday, June 7th, between 7:00 a.m. and 7:40 a.m. During this window, we will be unable to accept any SEPA payments or send any SEPA Instant payments. This replaces the maintenance that was scheduled between 11:00 a.m. and 11:40 a.m. that we previously communicated.

Outbound SEPA payments requested during this time will be sent via SEPA Credit Transfer and will remain pending until they credit the beneficiary account on Monday, June 9th.

To avoid any delays to time-critical payments, we recommend pausing the submission of SEPA payments during the maintenance window, as SEPA Instant payments will be available once the maintenance has ended.

All inbound SEPA payments attempted during this time will be rejected.

Jun 5, 11:42 BST
Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.