All Systems Operational

About This Site

Welcome to Modulr Finance Limited's status page – here you'll find information about any live incidents, planned maintenance or historical issues.

Uptime over the past 90 days. View historical uptime.
Faster Payment Service Operational
90 days ago
100.0 % uptime
Today
BACS Inbound Service Operational
90 days ago
100.0 % uptime
Today
CHAPS Payment Service Operational
90 days ago
100.0 % uptime
Today
Direct Debit Collection Service Operational
90 days ago
99.94 % uptime
Today
Direct Debit Payment Service Operational
90 days ago
100.0 % uptime
Today
SEPA (Euro) Payment Service Operational
90 days ago
99.95 % uptime
Today
Modulr Customer Portal Operational
90 days ago
100.0 % uptime
Today
Modulr API Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service (PIS) ? Operational
90 days ago
100.0 % uptime
Today
Twilio Authy App Operational
Twilio Authy 2FA Operational
Card Payment Service Operational
90 days ago
100.0 % uptime
Today
Authorisations ? Operational
90 days ago
100.0 % uptime
Today
Card Settlement Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee Operational
90 days ago
99.99 % uptime
Today
Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
CoP (Confirmation of Payee) Outage
Resolved - We have taken remediation action and can confirm that Outbound Confirmation of Payee service is working as expected.

Please accept our apologies for any inconvenience caused.

If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com. Thank you for your patience and understanding.
Oct 24, 16:10 BST
Investigating - We are currently investigating an issue with our Outbound Confirmation of Payee service. Currently any name checks being made are responding with a "No Response".

Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. We anticipate resolution within the next hour.

If you require any further support in relation to this issue, please do not hesitate to contact us: support@modulrfinance.com. Thank you for your patience and understanding.
Oct 24, 15:59 BST
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Twilio Authy Authentication Service Disruption
Resolved - Thank you for your patience. We're pleased to confirm that the issue has been resolved and the Twilio Authy app is now fully operational. We apologise for any inconvenience this may have caused.

If you're still experiencing any login difficulties, please don’t hesitate to contact us at support@modulrfinance.com.
Oct 21, 09:08 BST
Update - We are continuing to work on a fix for this issue.
Oct 20, 18:30 BST
Identified - We are currently experiencing issues with the Twilio Authy authentication app, which is impacting our login verification process.
This disruption is due to a server issue with one of our third-party providers. We are actively working with them to investigate and resolve the problem as a top priority.

We will provide updates as soon as more information becomes available and notify you once the issue has been fully resolved.

Thank you for your patience and understanding.

For any urgent enquires, please reach out to support@modulrfinance.com.
Oct 20, 18:30 BST
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage